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WCM manual

Email messages

If you've selected to include an email address and used the option to send a confirmation message to that address, then by default the email sent is a very generic message from a generic email address that acts as an indicator to the user that they completed the form. The same can be said if you use enter any email addresses in the admin alert - those addresses will be sent a generic email message.

With the user confirmation and admin confirmation boxes you can create your own messages, and with the from email address and name you can change who it looks like sent the email (for the user email, the admin email is not affected by this information).

The messages can include various variables that will be automatically populated when the email is sent. Just start typing {$ and a list will be present to you from which you can select a variable. The full list of variables depends on what elements you have added to your form, but the ones that will always be available are:

  • {$TITLE}
    This title of the form
  • {$DATE}
    The current date
  • {$TIME}
    The current time
  • {$ALL}
    All the form elements (without any hidden elements for the user and with any hidden for admin)
  • {$COMPLETED}
    Only the form elements that have been completed (without any hidden elements for the user and with any hidden for admin)
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You may have noticed that the variable name is not the same as you have selected - this is OK! The variable name, eg {$VALUEOF:9TJJYRF6H7}, is the internal name of your element and something that isn't going to change once you've created the element (unlike the label which is possible to change or have duplicates within your form).